Vendor-specific support alone often falls short for high-performing packaging/production companies
Visit Vantage at INTERPHEX in Booth 2030 April 17-19

NEW YORKApril 17, 2018  Vantage Solutions, the manufacturing efficiency company, will showcase new features of its Packaging Line Support Service this week at INTERPHEX, a premier pharma, biotech, device and manufacturing event in New York City.

Announced last month, the service is a vendor-agnostic program for troubleshooting, maintaining and optimizing serialized packaging and production lines.

“With so much new hardware, software and product data in serialized packaging lines, the challenges that continue to crop up often go beyond any one vendor’s component,” said Carmine Sodora, Chief Financial Officer of Reed-Lane, a contract packaging provider that serves leading pharmaceutical manufacturers. “We need peak performance every day, and that requires holistic 24-hour support, preventive maintenance and rapid response on our lines. Vantage Packaging Line Support Service provides that expertise to us, with their team serving as our single point of contact. They solve the problem by themselves or in concert with the related equipment vendors.”

Problems with packaging lines can involve backup, storage, hosting, interfaces, hardware, mechanical systems, electrical circuits, networks and more. Since last month’s announcement of the Packaging Line Support Service, Vantage has added security services, including vulnerability assessment, penetration testing and remediation planning.

“All businesses are more susceptible than ever to hackers, and manufacturing and packaging lines especially have become bigger targets,” said John Jordon, President, Vantage Solutions. “Lines used to be air-gapped like, say, nuclear power plants, with no connection to the internet. Now, by necessity, they’re connected to the cloud as they transmit serial numbers to and from supply chain partners. Adding security to our portfolio was a natural extension of our business of keeping our customers’ facilities up and running.”

Vantage has partnered to provide the service with Domino Printing, a leading manufacturer and distributor of coding, marking and digital printing solutions. Domino representatives will be available for conversations about packaging, printing and labeling challenges at the Vantage booth.